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ITS — Job Search Success Stories

Client comments on how ITS services resulted in an excellent employment opportunity in Texas. 219

Chris T Wins $83,000-plus Services General Manager Position in Texas with Telecom/Security Equipment and Systems Company-Praises ITS Website, Campaign Manager Gerry B

Title: Services General Manager
Field/Industry: Telecommunications/Security Equipment and Systems
Location:Texas
Compensation: $83,000 base plus 17 percent bonus potential

Reporting to an Area Services Vice President, Chris will manage the service delivery activities in Texas. He will ensure that all service (installation, maintenance, etc.) activities operate at optimum efficiency and that a constantly high level of customer satisfaction is maintained. He is responsible for the productivity, expense levels, and asset management of the region, ensuring that overall budgets, schedules, and performance standards are realistically set and attained.

He is also responsible for achieving revenue and expense objectives, maintaining optimum level and mix of spare parts inventory, and reviewing contracts to ensure agreements are being met. He will maintain communications with customers and sales and systems organizations to support customer requirements, submit performance appraisals, and define the goals and objectives of the immediate work unit. Here are his comments about the obstacles he faced and ITS's assistance:

"I had to impress six interviewers to be able to take advantage of this opportunity. What helped me most was the contact I had with my counselor, Gerry B. I did not believe I needed much detailed assistance with my campaign; although the web site content was extremely useful; but I did need someone to provide me an occasional pep rally. Gerry did this flawlessly."

Chris also noted other ITS resources he found helpful. These included the communication strategy, the resumes and sample letters, the website for finding openings, employers to contact, and information before interviews, and the Personal Profile.



success stories • service testimonials Success Stories California Pacific Northwest Southwest Mid Atlantic New England Southeast Rocky Mountain Midwest International ITS — Job Search Success Stories Client comments on how ITS services resulted in an excellent employment opportunity in Texas. 219 Chris T Wins $83,000-plus Services General Manager Position in Texas with Telecom/Security Equipment and Systems Company-Praises ITS Website, Campaign Manager Gerry B Title: Services General Manager Field/Industry: Telecommunications/Security Equipment and Systems Location:Texas Compensation: $83,000 base plus 17 percent bonus potential Reporting to an Area Services Vice President, Chris will manage the service delivery activities in Texas. He will ensure that all service (installation, maintenance, etc.) activities operate at optimum efficiency and that a constantly high level of customer satisfaction is maintained. He is responsible for the productivity, expense levels, and asset management of the region, ensuring that overall budgets, schedules, and performance standards are realistically set and attained. He is also responsible for achieving revenue and expense objectives, maintaining optimum level and mix of spare parts inventory, and reviewing contracts to ensure agreements are being met. He will maintain communications with customers and sales and systems organizations to support customer requirements, submit performance appraisals, and define the goals and objectives of the immediate work unit. Here are his comments about the obstacles he faced and ITS's assistance: "I had to impress six interviewers to be able to take advantage of this opportunity. What helped me most was the contact I had with my counselor, Gerry B. I did not believe I needed much detailed assistance with my campaign; although the web site content was extremely useful; but I did need someone to provide me an occasional pep rally. Gerry did this flawlessly." Chris also noted other ITS resources he found helpful. These included the communication strategy, the resumes and sample letters, the website for finding openings, employers to contact, and information before interviews, and the Personal Profile.
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